SELECCIÓN Consulting Launches First Autonomous AMS - Runs Inside Your SAP: AI Agents Resolve Routine Tickets in Minutes
EAST BRUNSWICK, NJ, UNITED STATES, November 2, 2026 /EINPresswire.com/ -- EAST BRUNSWICK, N.J., November 2, 2026.
SAP support just got a lot faster. SELECCIÓN Consulting today launched SELECCIÓN AAS (Autonomous Application Service), the first autonomous AMS that runs inside your SAP. AI agents pick up routine L1 and L2 tickets the moment they are raised and resolve them in minutes, not days. Announced at ASUG Tech Connect, AAS helps companies restore operations faster and get far more from their SAP teams. Register for the live demo on November 19 at https://www.seleccionconsulting.ai/autonomous-ams-webinar.html and get your free AMS X-Ray right away.
"We are revolutionizing SAP AMS," said Badal Patel, CEO of SELECCIÓN Consulting. "Routine tickets should not wait days for a fix. With SELECCIÓN AAS, AI agents work inside your own SAP and resolve them at lightning speed, while your SAP team decides what they handle. This is where SAP support is heading, and our customers will be the first to get there."
See it live
• Booth #123, ASUG Tech Connect, Fort Worth, November 2 to 4.
• Live session: "Autonomous AMS Live: Watch AI Agents Resolve Real SAP Tickets," Monday, November 2, 3:40 PM CT, with Vaidya Aiyer and Vikas Gupta.
• Webinar: Thursday, November 19, 11 AM ET. Register at https://www.seleccionconsulting.ai/autonomous-ams-webinar.html.
Why SAP teams are waiting
SAP support teams are under pressure from every side. S/4HANA programs are pulling experienced people onto projects. Skilled SAP talent is hard to find and keep. Yet a large share of daily support work is routine and repetitive. When experts are stretched, routine issues wait, and the business waits with them. Orders slip, financial processes stall, and confidence in IT suffers. A routine ticket that normally takes two to three days can now be resolved in about a minute.
What SELECCIÓN AAS delivers
• Faster time to repair. Routine issues are picked up the moment they are reported and resolved in minutes. Less disruption for the business.
• More from the same team. Agents take the repetitive work, so SAP experts spend their time on complex issues, improvements and transformation programs. Support capacity no longer depends on who is available or on shift.
• Governed AI you control. The customer's SAP team decides which ticket types the agents handle. Every action is recorded. Agents run in the customer's own cloud with the customer's own LLM, and business data stays in the customer's environment.
• Built for the SAP you have. AAS works across ECC and S/4HANA, in the cloud or on-premise, and on highly customized systems.
"For years I've heard the same question from customers, colleagues and friends: why does something this simple take this long?" said Vaidya Aiyer, VP of Enterprise AI at SELECCIÓN Consulting. "There's no shortage of talk about AI in SAP. Very little of it tackles the support problem businesses feel every day. When a ticket sits for days, a business unit sits with it. SELECCIÓN AAS fixes routine issues in minutes, so orders, finance and operations keep moving. That is what changes when support runs at this speed: the business moves faster, and your best SAP people are free for the work only they can do."
About SELECCIÓN Consulting
SELECCIÓN Consulting is an enterprise transformation company with more than 30 years of SAP and ServiceNow delivery expertise and 300+ certified experts, now extended into cloud operations and agentic AI. Learn more at https://www.seleccionconsulting.ai.
SAP support just got a lot faster. SELECCIÓN Consulting today launched SELECCIÓN AAS (Autonomous Application Service), the first autonomous AMS that runs inside your SAP. AI agents pick up routine L1 and L2 tickets the moment they are raised and resolve them in minutes, not days. Announced at ASUG Tech Connect, AAS helps companies restore operations faster and get far more from their SAP teams. Register for the live demo on November 19 at https://www.seleccionconsulting.ai/autonomous-ams-webinar.html and get your free AMS X-Ray right away.
"We are revolutionizing SAP AMS," said Badal Patel, CEO of SELECCIÓN Consulting. "Routine tickets should not wait days for a fix. With SELECCIÓN AAS, AI agents work inside your own SAP and resolve them at lightning speed, while your SAP team decides what they handle. This is where SAP support is heading, and our customers will be the first to get there."
See it live
• Booth #123, ASUG Tech Connect, Fort Worth, November 2 to 4.
• Live session: "Autonomous AMS Live: Watch AI Agents Resolve Real SAP Tickets," Monday, November 2, 3:40 PM CT, with Vaidya Aiyer and Vikas Gupta.
• Webinar: Thursday, November 19, 11 AM ET. Register at https://www.seleccionconsulting.ai/autonomous-ams-webinar.html.
Why SAP teams are waiting
SAP support teams are under pressure from every side. S/4HANA programs are pulling experienced people onto projects. Skilled SAP talent is hard to find and keep. Yet a large share of daily support work is routine and repetitive. When experts are stretched, routine issues wait, and the business waits with them. Orders slip, financial processes stall, and confidence in IT suffers. A routine ticket that normally takes two to three days can now be resolved in about a minute.
What SELECCIÓN AAS delivers
• Faster time to repair. Routine issues are picked up the moment they are reported and resolved in minutes. Less disruption for the business.
• More from the same team. Agents take the repetitive work, so SAP experts spend their time on complex issues, improvements and transformation programs. Support capacity no longer depends on who is available or on shift.
• Governed AI you control. The customer's SAP team decides which ticket types the agents handle. Every action is recorded. Agents run in the customer's own cloud with the customer's own LLM, and business data stays in the customer's environment.
• Built for the SAP you have. AAS works across ECC and S/4HANA, in the cloud or on-premise, and on highly customized systems.
"For years I've heard the same question from customers, colleagues and friends: why does something this simple take this long?" said Vaidya Aiyer, VP of Enterprise AI at SELECCIÓN Consulting. "There's no shortage of talk about AI in SAP. Very little of it tackles the support problem businesses feel every day. When a ticket sits for days, a business unit sits with it. SELECCIÓN AAS fixes routine issues in minutes, so orders, finance and operations keep moving. That is what changes when support runs at this speed: the business moves faster, and your best SAP people are free for the work only they can do."
About SELECCIÓN Consulting
SELECCIÓN Consulting is an enterprise transformation company with more than 30 years of SAP and ServiceNow delivery expertise and 300+ certified experts, now extended into cloud operations and agentic AI. Learn more at https://www.seleccionconsulting.ai.
Dawn Yasso
SELECCIÓN Consulting
+1 732-534-3501
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